We must use the quadratic formula when an equation cannot be factored. Yes?
To use a quadratic equation, the equation must be in the form ax^2 + bx + c = 0, where a = b = c = constants.
NO! We can "complete the square"! For example, x^2- 8x+ 3= 0 cannot be factored. But it can be written as x^2- 8x= -3. "Complete the square" by adding 16 to both sides: x^2- 8x+ 16= -3+ 16. (x- 4)^2= 13. x- 4= +/- sqrt(13). The solutions are x= 4+ sqrt(13) and x= 4- sqrt(13). Of course, those are the solutions the quadratic formula would give us.